PRE-ORDER POLICY

Pre-order means that the product is currently out of stock and you must place an order if you'd like to reserve the item before it arrives with us. 

The benefit of purchasing Pre-order items is that you will have the opportunity to secure your spot without risking the item becoming sold out shortly after we list it online.

Looking for something else? Contact us, custom orders are accepted!

PRE-ORDER NOTICE

Kindly note, pre-orders cannot be cancelled/refunded once placed. However, if you wish to change your item(s) to a different product/shade which is in stock/arriving sooner, you may do so.

PLEASE BE PATIENT. Dates are not guaranteed and delays may occur, mainly due to product sourcing & shipment held by customs. Maylist Beauty is not held liable for any unforeseen delays that may occur if you wish to pre-order an item.

If you want updates about your order or have any questions left unanswered from these terms, please contact us at help@maylistbeauty.ca.

We advice that you are aware of our policies when placing your order, as we do not issue refunds for delays, change of mind, or cancellations. We will however, update you about your pre-order once your item(s) are ready for shipment.

HOW TO PRE-ORDER

1. ADD PRE-ORDER ITEMS TO CART

Please place a separate order for pre-order items so that already available items at Maylist Beauty will be shipped to you right away. 
Item(s) available for pre-order will have a "Pre-Order" indication in the title or contain the "Pre-Order" button and can be found in our navigation menu "Pre-Order"

2. SELECT SHIPPING MODE

*Fees are automatically carrier calculated by weight and delivery location at checkout. 

Please select a shipping mode of your choice at checkout. To view details of our different shipping methods visit: Shipping Information

Once your pre-order is ready for shipment you will receive an email notification about your shipping information along with a tracking number and an invoice. If you don't receive an email please check your 'Junk' mail or 'Spam' folders. 

3. PAYMENT METHOD

In order for us to process your pre-order, you have the option to make a payment in full at checkout or make a 50% deposit through E-transfer by choosing the option [PRE-ORDER DEPOSIT] at checkout

You will be required to pay for 50% of your order total if your are not ready to pay in full for your pre-order at checkout.

 We ask that you E-transfer your deposit and final payment to:
Maylist Beauty
payments@maylistbeauty.ca
639 741 0011

 

4. PRE-ORDER SHIPMENT 

Once your pre-order is submitted you will receive an email notification which contains one of the following:

a) Payment Complete
b) Payment Needed
Your order is ready for shipment and you will be sent the tracking number of your package. If you don't receive an email please check your 'Junk' mail or 'Spam' folders.  You still need to complete paying for the remaining balance of your pre-order total. Once we have received your payment, a shipping information with a tracking number will be sent.